Carriacou and Petite Martinique Vacations & Trips from $567

Gross misrepresentation of "luxury" (which is how the hotel advertises themselves on their website). Faulty sewage systems caused backed-up toilets and flooding and exposed family to biohazardous environment in our 1st unit. Family was moved to a different unit that was Filthy, Unsanitary, and with Unsafe Conditions as well: Hanging Wires, Mold, Cracked Windows, No Hot Water, Clogged Shower and Sink Drains, Torn and Dirty Bedding, Bugs, Disgustingly Soiled Seat Coverings and Cushions, Cracked Windows, Extremely Dirty Floors, etc... I have reported the hotel/owners to the Grenada Tourism Authority, Grenada Consumer Affairs, and Health & Safety, and will be following up. Hotels.com needs to investigate and reevaluate is this is a place that they are okay with listing as a 3-star hotel on their platform. The minimum expectation for 3-star is clean, well-maintained and comfortable for guest. The hotel is not safe, clean (not even sanitary), or comfortable. They are operating with a gross lack of maintenance. The owners have NO integrity, and refused cooperation or any accountability for the conditions of their property.

Everything was great! The location, design and layout of the rooms and the hospitality of the staff was superb. The housekeeping was exceptional. We had an amazing time, even though the weather wasn't always the best.

Colleen could not be more cooperative and reactive. We really enjoyed our stay at this very special place. We know Grenada very well and this is clearly a cut above most of the competition there. Highly recommended

The view sold me. The staff and customer service sealed the deal. I will return.